Terms of Use
TERMS AND CONDITIONS
Last Updated: October 5, 2023
Welcome to Pursaa, a virtual card service provided by Cowries Money Co Ltd.
1. Definitions
1.1 In these Terms and Conditions:
"Pursaa" refers to Pursaa powered by Cowries Money Co Ltd, a cutting-edge online payment gateway solution designed to streamline digital transactions and enhance online payment experiences.
"Site" refers to the dedicated Pursaa website and its integrated services, offering Users a user-friendly platform for managing their Virtual Cards and initiating secure payment transactions.
"Virtual Card" represents a virtual debit or credit card issued by Pursaa, which empowers Users to conduct online transactions efficiently, securely, and conveniently.
"User," "you," or "your" denotes individuals or entities that have successfully registered to utilize the Pursaa Virtual Card Payment Gateway.
"Payment Instruction" signifies a User's request to initiate a digital payment transaction using their Virtual Card.
"Fees and Charges" encompass the transparent pricing structure associated with the various services provided by Pursaa. Detailed information about these fees is readily accessible on the Site.
2. Amendments
2.1 Pursaa recognizes the dynamic nature of the online payment landscape and reserves the right to adapt these Terms and Conditions as needed. Such amendments will become effective upon being posted on the Site. Users are encouraged to vigilantly review these Terms to stay informed of any updates.
3. Registration
3.1 To gain access to the advanced capabilities of the Pursaa Virtual Card Payment Gateway, Users are required to complete the registration process. It is of utmost importance that Users furnish accurate and current information during this process. Users are entrusted with maintaining the utmost confidentiality of their account information, reinforcing the security of their online payment experience.
4. Use of the Site
4.1 Users embrace the commitment to utilize the Pursaa Virtual Card Payment Gateway exclusively for legitimate purposes, in strict alignment with these Terms, and in harmony with all applicable laws and regulations that govern online financial transactions.
5. Making Payments
5.1 Users are granted the formidable ability to initiate digital payments via the Virtual Card issued by Pursaa, subject to the availability of sufficient funds. This empowers Users to execute secure and expedited online transactions.
For any inquiries related to making payments using the Pursaa Virtual Card, please visit our Help Center on the Site.
6. Payment Timelines
6.1 Pursaa operates with a commitment to expeditiously process Payment Instructions. However, Users acknowledge that the timing of payment transactions may fluctuate due to external factors, including the operations of third-party payment processors.
We understand the importance of timely payments. If you have concerns or questions about payment timelines, please visit our Help Center on the Site.
7. Cancellation of Payment Instructions
7.1 Pursaa acknowledges the importance of User autonomy and extends the privilege to request the cancellation of a Payment Instruction if it has not yet entered the processing phase. Users should be aware that the approval of cancellation requests is contingent on Pursaa's evaluation.
Should you wish to cancel a Payment Instruction, please visit our Help Center on the Site for guidance.
8. Refusal or Delay in processing a Payment Instruction
8.1 Pursaa retains the prerogative to decline or delay the processing of a Payment Instruction under specific scenarios. These circumstances may include, but are not limited to, instances where there are insufficient funds, security concerns, or the necessity to fulfill legal obligations.
If you have questions or concerns regarding a refusal or delay in processing a Payment Instruction, please refer to our Help Center on the Site for assistance.
9. Fees and Charges
9.1 Users are entrusted with the responsibility of covering the Fees and Charges associated with their utilization of the Pursaa Virtual Card Payment Gateway. A comprehensive breakdown of these fees can be readily accessed on the Site.
For detailed information about Fees and Charges, please refer to our Pricing section on the Site.
10. Use of the Account
10.1 To fortify the security of their online payment experience, Users are tasked with safeguarding their account's security. It is imperative that Users promptly report any instances of unauthorized access or any activities that appear suspicious to Pursaa.
Maintaining the security of your account is vital. If you suspect unauthorized access or notice suspicious activities, please visit our Help Center on the Site for guidance.
11. Prohibited Acts
11.1 Pursaa remains resolute in its commitment to ethical conduct within the realm of online payments. Users are vehemently discouraged from engaging in prohibited acts, which include but are not limited to:
- Engaging in fraudulent or illegal activities.
- Circumventing security measures designed to protect online transactions.
- Attempting to gain unauthorized access to Pursaa's systems, which house sensitive financial data.
We take a strong stance against prohibited acts. If you suspect any violations or have concerns, please refer to our Code of Conduct on the Site for guidance.
12. Privacy Statement
12.1 Pursaa recognizes the paramount importance of User privacy and handles personal information in strict accordance with its Privacy Policy, an easily accessible document available on the Site.
For questions or concerns about your privacy or our data handling practices, please refer to our Privacy Policy on the Site.
13. Availability of the Site
13.1 Pursaa diligently works to ensure the uninterrupted availability of the Site, thereby contributing to a seamless online payment experience. However, Users are urged to acknowledge that temporary interruptions may transpire due to scheduled maintenance or unforeseen technical issues.
While we strive for uninterrupted service, technical issues can occur. If you experience any disruptions, please visit our Service Status page on the Site for updates.
14. Termination
14.1 In line with its commitment to maintaining the integrity of its services, Pursaa reserves the right to terminate or suspend a User's access to the Pursaa Virtual Card Payment Gateway. This may occur in cases of a User's violation of these Terms or other circumstances deemed necessary by Pursaa.
If you have questions about account termination or suspension, please refer to our Account Management section on the Site for guidance.
15. Governing Law and Dispute Resolution
15.1 These Terms and Conditions are meticulously crafted to adhere to the laws and regulations of Cameroon. In the event of disputes arising from or relating to these Terms, they shall be exclusively subjected to the jurisdiction of the courts of Cameroon.
For any legal inquiries or disputes, please consult with legal counsel to explore resolution options under the laws of Cameroon.
16. Contact Us
16.1 For any inquiries, questions, or clarifications regarding these Terms and Conditions or any other matters related to the Pursaa Virtual Card Payment Gateway, we are readily accessible. Please visit our Contact Us page on the Site for assistance.
We are here to assist you with any questions or concerns you may have. Visit our Contact Us page on the Site for prompt assistance.
